Quality Pool Spa (“we,” “us,” or “our”) respects the privacy of our website visitors (“you” or “your”). This Privacy Policy describes the types of information we collect on our website (the “Website”), how we use that information, and your rights regarding your data.

Information We Collect:

  • Contact Information: When you use our contact forms to request quotes, schedule consultations, or download brochures, we collect your name, email address, and phone number.
  • Cookies: We use cookies to track user behaviour on our website. This may include information such as browsing history, pages visited, and time spent on the website.
  • Analytics Tools: We use Google Analytics, Search Console, and Google Ads to track website traffic and user behavior. This data is used to improve the website experience and tailor our marketing efforts.
 

Use of Information:

  • Contacting Users: We use the information you provide through our contact forms to respond to your inquiries and provide you with requested information such as quotes or brochures.
  • Marketing: We may use your contact information to send you email newsletters about our products and services, or for targeted advertising campaigns on platforms like Google Ads and Facebook Ads. You can opt-out of receiving marketing communications at any time (see “Your Rights” below).
  • Sharing Data: We may share your information with third-party vendors or partners only when necessary to fulfill your request, such as for delivery or installation of a pool, hot tub, or sauna. We will only share the minimum amount of information necessary and require our partners to maintain appropriate data security measures.
 

Data Storage:

  • Location: We store all collected user data on servers located within the European Union (EU).
  • Retention Period: We may retain your information indefinitely unless you request its deletion (see “Your Rights” below).
 

Your Rights:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate or incomplete personal information about you.
  • Erasure: You have the right to request that we erase your personal information, subject to certain legal exceptions.
  • Restriction of Processing: You have the right to restrict the processing of your personal information.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Data Portability: You have the right to request that we transfer your personal information to another controller.
 

To exercise any of your rights, please contact our Data Protection Officer (DPO):

Quality Pool Spa

Email: info@qualitypoolspa.es

Cookies and Opt-Out:

You can configure your web browser to refuse cookies or to delete them at the end of each browsing session. You can also opt-out of receiving marketing communications from us by clicking the “unsubscribe” link at the bottom of any marketing email.

Data Security:

We take reasonable steps to protect the information you provide us from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the complete security of your information.

Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on the Website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at info@qualitypoolspa.es.

Data Breach Procedures:

In the event of a data breach, we will notify the appropriate authorities and affected individuals as required by law.

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